Frequently Asked Questions

General Business Information

  • What is Chat Auto Tech?
    We are an enthusiastic team that offers chatbot solution tailored for car dealerships, offering a range of features to improve customer interaction, lead generation, and overall customer satisfaction.

  • Who is Chat Auto Tech for?
    We specialize in supporting small to medium-sized, family-owned, and privately owned car dealerships with existing websites.

  • How can Chat Auto Tech benefit my dealership?
    Our chatbots can help streamline inventory browsing, lead generation, customer support, appointment scheduling, and more, directly through your dealership’s website.

Chatbot Features and Capabilities

  • What features are available in the Chat Auto Tech chatbot?
    Our chatbots offer features such as vehicle search, appointment scheduling, instant customer interactions, question answering, and more. Features are completely dependent on the needs of the dealership.

  • Can I customize the chatbot for my dealership?
    Yes, our chatbot can be customized to reflect your dealership’s specific inventory, branding, and customer needs.

  • Is it easy to install the chatbot on my website?
    Yes, we guide you through a simple integration process, making it quick and easy to add the chatbot to your site.

Support and Maintenance

  • Will I receive support after the chatbot is live?
    Absolutely! We provide continuous support to ensure your chatbot runs smoothly, including updates, troubleshooting, and any necessary adjustments.

  • How often is the chatbot updated?
    Our chatbots are regularly updated to maintain compatibility, enhance functionality, and include the latest AI advancements.

Pricing and Plans

  • How much does the Chat Auto Tech chatbot cost?
    Our pricing varies based on the features and level of customization you need. Contact us for a personalized quote.

  • Is there a free trial or demo?
    Yes, we offer a demo chatbot that shows you some of the common features that can be found right on our website. Simply interact with out very own chatbot to get started. We currently do not offer any free trials as each chatbot has to be created suited to your needs.

Onboarding Process

Our onboarding process is designed to ensure your chatbot is tailored precisely to your dealership’s needs:

  1. Understanding Your Requirements: We start by identifying your dealership's goals, current systems, and potential integrations.

  2. Concept Mockup and Feature Selection: We create a mockup of the chatbot's potential features, collaborating closely with you to confirm the functionalities that best fit your business.

  3. Customized Development: Once confirmed, we build and refine the chatbot, incorporating a knowledge base, error handling, and appointment-setting capabilities wherever possible.

  4. Feedback and Deployment: We gather your feedback throughout development, making adjustments as needed before deploying the chatbot on your website.

  5. Ongoing Support: With our retainer service, we provide updates and integrate additional features to ensure your chatbot stays effective and aligned with your evolving needs.

Getting Started

  • How do I get started with Chat Auto Tech?
    Simply reach out through our contact page to discuss your dealership's needs, and we’ll walk you through the process.

  • How long does it take to set up the chatbot?
    Depending on the level of customization, setup can take anywhere from a month to three months. We ensure that each chatbot created specifically fits your wants and needs and provides the best experience for your customer.

  • Book a Free Consultation
    Schedule a no-obligation consultation with our team to discuss your dealership's needs and how our chatbot can help you achieve your goals. We’ll answer any questions you have and provide insights on customization options.